September 10, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned.  Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Enhanced Barrier Precautions (EBP) have become a critical component of infection prevention and control efforts in long-term care settings, directly impacting compliance with F880. As F880 remains a top-cited F-tag, failures to implement or maintain EBP protocols are frequently cited during surveys. This session will examine the CMS expectations for EBP implementation, highlight the difference between Standard Precautions and EBP, and explore how surveyors assess compliance with these critical guidelines. Participants will gain practical insights into how to integrate EBP seamlessly into their daily infection control practices, protect residents from multidrug-resistant organisms (MDROs), and ensure their facility’s policies and practices align with CMS requirements.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate. 

August 13, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned.  Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Avoidable falls are a major focus of regulatory scrutiny, with F689 ranking as the third most frequently cited F-tag in Ohio and the eighth most cited Immediate Jeopardy deficiency. Surveyors consistently find that many fall incidents could have been avoided with proper assessments, interventions, and monitoring practices. This session will explore the regulatory expectations under F689, discuss the difference between avoidable and unavoidable falls, and examine why many facilities are cited for Immediate Jeopardy related to falls. Participants will learn practical strategies to enhance fall prevention programs, reduce risks, and align documentation and care practices with CMS expectations.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate. 

Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging electronic medical record (EMR) systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, understand survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Sessions Included in this Collaborative:

July 24, 2025 

2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Foundations of Regulatory Compliance and Overview of the Long-Term Care Survey Process (LTCSP)

August 21, 2025 

2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Survey Strategy and Risk Evaluation

September 25, 2025  

2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Long-Term Care Survey Process (LTCSP) Resident Interviews

October 23, 2025 

2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Long-Term Care Survey Process (LTCSP) Mandatory Task Observations

November 20, 2025   2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence Long - Term Care Survey Process (LTCSP) Record Review Process

December 18, 2025 

2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Plan of Correction and Past Non-Compliance

July 9, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned.  Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

The topic of water management programs under F880 (Infection Prevention & Control) is rapidly emerging as a major area of concern in Ohio’s long-term care surveys, where F880 is currently the most frequently cited deficiency. Recent trends indicate that failures to properly develop, implement, and maintain effective water management programs are a key reason for these citations, placing residents at risk for serious waterborne illnesses like Legionella. This session will provide an in-depth look at the regulatory expectations for water management plans, highlight common pitfalls leading to citations, and discuss best practices for maintaining a compliant program that addresses potential waterborne pathogens. Participants will learn to proactively evaluate their facility’s water management strategies and integrate them into their broader infection prevention and control program to meet CMS standards and ensure resident safety.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate. 

Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Mastering Strategies for 5-Star Outcomes. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging EMR systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, manage survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and post-survey correction resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Schedule

Webinars will be held on the fourth Thursday of each month at 1:00 pm.

January 23: Foundations of Regulatory Compliance and Overview of the Long-Term Care Survey Process (LTCSP) 

We will kick off the collaborative with an in-depth exploration of the LTCSP and the foundations of regulatory compliance. This session will guide participants through the critical tools and resources needed to prepare for and navigate surveys, emphasizing the importance of a culture of compliance and readiness

February 27: Survey Strategy and Risk Evaluation 

Learn how to use your facility specific Survey Strategy Worksheet to identify and address risks. This session will cover how to evaluate trends, understand the resident interview process, and incorporate these strategies into daily operations for sustained compliance

March 27:  LTCSP Mandatory Task Observations 

Dive into the LTCSP mandatory tasks, focusing on observation processes across departments. Learn how to conduct effective observations and use findings to enhance compliance and quality improvement

April 24: LTCSP Record Review Process 

Gain a comprehensive understanding of the LTCSP record review process. This session will help participants integrate record reviews into daily compliance activities to sustain survey readiness. Understand the Interdisciplinary Team (IDT) role in mastering the LTCSP record review process to strengthen compliance. Learn how to involve clinical, dining, environmental services, and other teams in department reviews and resident record reviews, identifying compliance risks, and implementing sustainable practices. This session will emphasize collaboration and shared responsibility for compliance across all departments

May 22:  Managing the Survey Process 

Prepare your team to manage the survey process confidently. This session will provide best practices for planning, assigning roles, and utilizing real-time tools to ensure compliance during surveys

June 26: Post-Survey Process and Sustainability 

Wrap up the collaborative by mastering the post-survey process, including development of a Plan of Correction (POC). Learn how to incorporate POC processes into year-round compliance efforts and understand the implications of Civil Money Penalties (CMPs)

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $2400 (LeadingAge Ohio member) and $6000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Learners have 10 days from each live webinar date to complete the course.

The 2025 QIP Collaborative comes at a critical time as Ohio Medicaid reimbursement undergoes significant changes. These shifts will have a direct impact on nursing home providers, and this collaborative is designed to ensure that participants are fully informed and prepared to navigate these changes. Throughout the series, providers will receive timely updates on these developments, helping them understand how the evolving landscape will affect both their quality measures and reimbursement. Additionally, LeadingAge Ohio is excited to share that participants will meet the new Ohio Administrative Code language for the Nursing Home Quality Initiative found in Chapter 173-60 of the OAC, which became effective in November, by participating in this collaborative.

This collaborative will build on the evidence-based practices from previous years while focusing on a more interactive, group-centered approach. Participants will work together in groups based on their selected quality measure, applying evidence-based strategies and working through each stage of the Performance Improvement Process (PIP) with guidance and support. This collaborative will foster a peer-driven learning environment, allowing participants to share insights, refine their approaches, and track progress. Facility-specific reporting will be provided, ensuring providers can make data-driven decisions while staying informed on updates to Ohio Medicaid reimbursement and QIP changes.

Education hours are available with each session.

Schedule

Webinars will be held on the third Thursday of each month at 1:00 pm.

January 16: Insights and Strategies for 2025

This session will examine the Quality Incentive Payment framework for the fiscal year 2025 budget, analyze the outcomes and insights derived from QIP Collaboratives, and reflect on valuable lessons learned. Participants will learn how they will work together in groups based on their selected quality measure, applying evidence-based strategies, and working through each stage of the Performance Improvement Process (PIP) with guidance, tools, and support.

February 20: Data Collection and Analysis: Leveraging Frozen Quality Measures

This session will begin with a review of the newly available data for the previously frozen quality measures, providing participants with updated information and actionable insights. Participants will then learn how to integrate these data-driven approaches into their team dynamics to drive continuous improvement. We will emphasize the importance of fostering a culture of collaboration and accountability within healthcare teams. By applying the lessons learned from the QIP Collaborative group work, participants will gain strategies to create an environment of trust and mutual responsibility in their nursing home settings, ensuring accountability across all levels of care.

March 20: Implementing Evidence-Based Practices for Sustainable Improvement

This session will focus on the implementation of evidence-based practices as a key driver for achieving sustainable improvements in nursing home care. Participants will explore proven interventions and strategies that align with their facility's quality measure goals. By learning how to effectively integrate these practices into daily operations, leaders will be equipped to ensure long-term success and continuous improvement. The session will also emphasize how to monitor and adjust these practices to ensure they remain relevant and impactful over time.

April 17: Collaborative Problem-Solving in Performance Improvement Process Implementation 

This session will explore how leadership can facilitate collaborative problem-solving as teams work through challenges during the PIP implementation for their selected quality measure. Participants will learn strategies for identifying and addressing barriers to progress, encouraging open communication, and promoting teamwork. Leadership will play a key role in fostering a problem-solving mindset while keeping the focus on the facility’s PIP goals. Participants will leave with actionable strategies to keep their teams aligned, engaged, and committed to overcoming obstacles throughout the PIP process.

May 15:  Sustaining Momentum: Leadership Strategies for Continuous Improvements 

This session will focus on leadership strategies for sustaining momentum in the PIP process and ensuring continuous improvement, even after initial successes. Participants will learn how to lead teams through the ongoing PIP cycle for their selected quality measure, ensuring long-term success and sustained engagement. Leadership will play a crucial role in reinforcing accountability, celebrating progress, and ensuring that improvements remain a priority across the organization. Participants will leave with a plan for how to maintain leadership support and collaboration, ensuring continuous quality improvements in their facility’s operations.

June 19: Monitoring Progress and Refining Strategies

In this session, participants will explore how to establish continuous monitoring systems and feedback loops, evaluate the effectiveness of implemented changes, and refine action plans based on progress data. Leadership will focus on creating a supportive environment for feedback, reinforcing positive changes, and addressing barriers to progress. Workforce culture practices will emphasize recognizing and celebrating incremental successes to maintain team morale and momentum

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $1800 (LeadingAge Ohio member) and $5000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Learners have 10 days from each live webinar date to complete the course.

LeadingAge Ohio invites all members to join us for the All-Member Webinar on June 17 at 11:30AM, where we’ll review more survey results and outline how LeadingAge Ohio plans to respond.

The FY26-27 state operating budget is almost over the finish line.  Get a recap of the changes affecting aging services the Ohio Senate made to House Bill 96 before passing the measure out on June 11, and get a preview of the joint House and Senate conference committee process. You’ll also here about federal action on budget reconciliation.

June 11, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

The updated CMS guidance reinforces the role of QAPI in identifying and addressing health equity concerns within long-term care facilities. Facilities are now expected to incorporate feedback mechanisms to assess whether they effectively meet the needs of diverse populations, including individuals with disabilities, limited English proficiency, and varying cultural or ethnic preferences. Additionally, data collection and monitoring must extend beyond general facility outcomes to evaluate sub-population trends, ensuring that disparities related to race, sexual orientation, socioeconomic status, or preferred language are recognized and addressed. This session will examine the updated surveyor guidance for QAPI programs and their expanded focus on health equity.

Recorded April 2025

This webinar features Gina Cappitti, LNHA, CEAL, CDP, Director of Workforce Solutions at LeaderStat, as she explores the role of dining in Assisted Living communities. The session looks at how dining can become a meaningful, resident-centered part of daily life, celebrating culture, bringing people together while engaging Assisted Living dining and nutrition staff.