2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Long-Term Care Survey Process (LTCSP) Resident Interviews

September 25, 2025

Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging electronic medical record (EMR) systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, understand survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Dive into the LTCSP resident and resident representative interview process. Understand how the interviews drive the resident pool sample and the surveyors process in how they further investigate concerns. Learn how to conduct effective interviews and use findings to enhance compliance and quality improvement.